Strategic, Operational & Financial Solutions

for Healthcare Success

SYSTEM PARTNERS helps organizations strategically forecast, transform operations, and achieve financial sustainability. Our experienced practitioners work closely with clients to design and implement tailored solutions for complex healthcare challenges. Trusted by providers of all sizes, we bring industry-specific expertise to address operational, financial, and strategic needs.

With a focus on sustainable change, we deliver tools, training, and actionable strategies to drive positive outcomes.

Strategic, Operational & Financial Solutions

for Healthcare Success

SYSTEM PARTNERS helps organizations strategically forecast, improve operations, and achieve financial sustainability. Our experienced practitioners work closely with clients to design and implement tailored solutions for complex healthcare challenges. Trusted by providers of all sizes, we bring industry-specific expertise to address operational, financial, and strategic needs.

With a focus on sustainable change, we deliver tools, training, and actionable strategies to drive positive outcomes.

Transforming Hospitals and Healthcare

Systems with Tailored Expertise

Proven strategies to strengthen your bottom line and improve operational flow

Clinical Operations Enhancement

Streamlining workflows and improving care delivery processes to boost patient outcomes and operational efficiency.

Construction Owner/Operator Representation

Offering expert oversight to keep construction projects on schedule, within budget, and aligned with goals.

Executive Coaching

& Team Building

Empowering leaders with tools and strategies to foster collaboration, drive performance, and inspire their teams.

Imaging

Service Improvement

Optimizing imaging operations to enhance patient access, improve service quality, and reduce costs.

Laboratory Service Enhancement

Refining processes to reduce turnaround times, boost performance, and maintain regulatory compliance.

Pharmacy

Service Optimization

Implementing solutions to streamline operations, improve medication management, and cut costs.

Private Equity

(PE) Partnerships

Facilitating successful collaborations between healthcare organizations and PE firms to drive growth and create value.

Revenue Cycle

Management

Maximizing revenue capture, streamlining billing processes, and improving overall financial performance.

Supply Chain &

Resource Management

Developing efficient strategies to reduce costs, minimize waste, and ensure consistent resource availability.

Transforming Hospitals and Healthcare

Systems with Tailored Expertise

Proven strategies to strengthen your bottom line and improve operational flow

Clinical Operations Enhancement

Streamlining workflows and improving care delivery processes to boost patient outcomes and operational efficiency.

Construction Owner/Operator Representation

Offering expert oversight to keep construction projects on schedule, within budget, and aligned with goals.

Executive Coaching

& Team Building

Empowering leaders with tools and strategies to foster collaboration, drive performance, and inspire their teams.

Imaging

Service Improvement

Optimizing imaging operations to enhance patient access, improve service quality, and reduce costs.

Laboratory Service Enhancement

Refining processes to reduce turnaround times, boost performance, and maintain regulatory compliance.

Pharmacy

Service Optimization

Implementing solutions to streamline operations, improve medication management, and cut costs.

Private Equity

(PE) Partnerships

Facilitating successful collaborations between healthcare organizations and PE firms to drive growth and create value.

Revenue Cycle

Management

Maximizing revenue capture, streamlining billing processes, and improving overall financial performance.

Supply Chain &

Resource Management

Developing efficient strategies to reduce costs, minimize waste, and ensure consistent resource availability.

Empowering Healthcare Leaders to Streamline, Innovate, and Excel

At SYSTEM PARTNERS, we help healthcare leaders overcome operational and financial challenges with tailored solutions that drive measurable results. By optimizing workflows, enhancing revenue cycle management, and adapting to emerging technologies, we enable organizations to deliver exceptional care while reducing costs.

Comprehensive Consulting for

Hospitals Navigating Complex Challenges

SYSTEM PARTNERS helps hospitals overcome challenges like staffing shortages, inefficiencies, and rising costs with tailored strategies in clinical operations, revenue cycle management, and supply chain optimization. Using data-driven insights and Big 4 expertise, we deliver actionable solutions that enhance patient care and financial performance.

Empowering Healthcare Leaders to Streamline, Innovate, and Excel

At SYSTEM PARTNERS, we help healthcare leaders overcome operational and financial challenges with tailored solutions that drive measurable results. By optimizing workflows, enhancing revenue cycle management, and adapting to emerging technologies, we enable organizations to deliver exceptional care while reducing costs.

Comprehensive Consulting for

Hospitals Navigating Complex Challenges

SYSTEM PARTNERS helps hospitals overcome challenges like staffing shortages, inefficiencies, and rising costs with tailored strategies in clinical operations, revenue cycle management, and supply chain optimization. Using data-driven insights and Big 4 expertise, we deliver actionable solutions that enhance patient care and financial performance.

Big 4 Expertise,

Tailored for Healthcare Transformation

Proven Strategies for Success: With decades of experience in Big 4 consulting, our team brings a deep understanding of industry best practices, cutting-edge analytics, and strategic insights. We tailor these high-level methodologies to meet the unique challenges of healthcare organizations, delivering measurable results and sustainable improvements.

Are you ready to transform your hospital with the expertise that drives real impact?

Redesigning Healthcare Performance

Solutions to enhance efficiency, reduce costs, and drive sustainable growth

Strategic

Planning

We provide comprehensive strategic planning services, including vision alignment, market positioning, goal prioritization, and actionable roadmaps with performance evaluation.

Operational Improvement

Our team specializes in enhancing operations by optimizing workflows, monitoring performance, standardizing processes, and aligning your resources efficiently.

Financial

Sustainability

We offer financial sustainability solutions, focusing on revenue cycle enhancement, cost management, risk mitigation, and growth optimization strategies.

Project

Management

We provide expert project management, including scope planning, timeline oversight, resource coordination, stakeholder engagement, and outcome tracking.

Big 4 Expertise,

Tailored for Healthcare Transformation

Proven Strategies for Success: With decades of experience in Big 4 consulting, our team brings a deep understanding of industry best practices, cutting-edge analytics, and strategic insights. We tailor these high-level methodologies to meet the unique challenges of healthcare organizations, delivering measurable results and sustainable improvements.

Are you ready to transform your hospital with the expertise that drives real impact?

Redesigning Healthcare Performance

Solutions to enhance efficiency, reduce costs, and drive sustainable growth

Strategic Planning

We provide comprehensive strategic planning services, including vision alignment, market positioning, goal prioritization, and actionable roadmaps with performance evaluation.

Financial Stability

We offer financial sustainability solutions, focusing on revenue cycle enhancement, cost management, risk mitigation, and growth optimization strategies.

Operational Improvement

We specialize in operational improvement through workflow optimization, performance monitoring, process standardization, and efficient resource alignment.

Project

Management

We provide expert project management, including scope planning, timeline oversight, resource coordination, stakeholder engagement, and outcome tracking.

ABOUT THE FOUNDER

Shayla C. Higginbotham

Founder & Managing Partner


Shayla Higginbotham, MHA, PMP, has extensive experience developing strategic plans, implementing financial improvements, and delivering transformative operational enhancements for numerous healthcare entities, including community and academic health systems, ambulatory care networks, and extended care facilities.

Shayla is a results-focused performance improvement expert and previous C-suite executive who partners with healthcare leaders to drive efficient and cost-effective change along the continuum of care. She also advises institutions on achieving their strategic and cultural goals by emphasizing the delivery of patient and family-centered care and the promotion of health equity throughout their daily care models.


Before founding System Partners, Shayla was a Performance Transformation Managing Director for a major consulting firm. Her multifaceted healthcare knowledge and leadership as a previous hospital Chief Operating Officer have enabled her to produce positive strategic, operational, and financial change in multi-specialty medical group practices, multi-state health plans, and one of the country’s top telehealth organizations.


In addition to her domestic healthcare consulting experience, Shayla has developed strategic business plans for academic health science systems and boutique wellness facilities in established and emerging international markets. As Managing Partner for System Partners, Shayla collaborates with a diverse team of professionals to guide the growth and development of the firm’s Healthcare Transformation practice. She works to redesign traditional go-to-market offerings, so providers, payers, and producers are best positioned for sustainable success in the future.


When away from the office, Shayla enjoys spending time with family, perfecting her photography hobby, and serving as Adjunct Faculty at her alma mater within the Gillings School of Global Public Health on the campus of the University of North Carolina at Chapel Hill.

ABOUT US

ABOUT THE FOUNDER

Shayla C. Higginbotham

Founder, Managing Owner


Shayla C. Higginbotham,

MHA, PMP, has extensive experience developing strategic plans, implementing financial improvements, and delivering transformative operational enhancements for numerous healthcare entities, including community and academic health systems, ambulatory care networks, and extended care facilities.

Shayla is a results-focused performance improvement expert and previous C-suite executive who partners with healthcare leaders to drive efficient and cost-effective change along the continuum of care. She also advises institutions on achieving their strategic and cultural goals by emphasizing the delivery of patient and family-centered care and the promotion of health equity throughout their daily care models.

Before founding System Partners, Shayla was a Performance Transformation Managing Director for a major consulting firm. Her multifaceted healthcare knowledge and leadership as a previous hospital Chief Operating Officer have enabled her to produce positive strategic, operational, and financial change in multi-specialty medical group practices, multi-state health plans, and one of the country’s top telehealth organizations.

In addition to her domestic healthcare consulting experience, Shayla has developed strategic business plans for academic health science systems and boutique wellness facilities in established and emerging international markets. As Managing Partner for System Partners, Shayla collaborates with a diverse team of professionals to guide the growth and development of the firm’s Healthcare Transformation practice. She works to redesign traditional go-to-market offerings, so providers, payers, and producers are best positioned for sustainable success in the future.

When away from the office, Shayla enjoys spending time with family, perfecting her photography hobby, and serving as Adjunct Faculty at her alma mater within the Gillings School of Global Public Health on the campus of the University of North Carolina at Chapel Hill.